Become A Customer Service Superhero with one of our Professional Pathways series! Whether you’re front-facing staff, management material, or a top-tier expert, you can benefit from enhanced, high-impact “soft” skills training. This training uncovers the secret superpowers that will increase satisfaction, decrease conflict, save time, maximize your employability, and open up the path to promotions as your value to your employer soars!
The biggest obstacle to hiring, retention, and advancement is a lack of "soft skills:" those interpersonal and informal components of professional interaction that no college teaches, but every profession requires. No matter what your industry, you will need to collaborate with colleagues, satisfy your supervisors, and communicate with customers. Over the years, we have assembled the most important and impactful of these talents into a highly-concentrated formula that can empower anyone to become a Customer Service Superhero. A typical workshop is about three hours, though participants benefit from additional training and practice time. (Capes optional.)