Bullying behaviors in the workplace are no laughing matter. They can have a real impact on your workforce, your customers, and your bottom line. The cost of conflict can show up as lost productivity, sick time, turnover, personnel issues, lawsuits, liability, customer complaints, and more. The budget overages you can't seem to track down every year, particularly in regards to personnel, could trace back to overaggressive, harmful, and antisocial employee behavior. Worse, many businesses unwittingly reward this kind of behavior, compounding the problem over time. Luckily, there are multiple strategies to stop this cycle.
Our workshop takes a multi-pronged approach to help you get a handle on bullying behaviors in the workplace. First, we help employers and managers get a handle on the problem. We define our terms using clear, simple language, and help you to understand the financial, legal, practical, and human costs of these behaviors. We outline the incentives for correcting these issues, and the risks of ignoring them.
Next, we work to help make it clear how you can easily identify these behaviors in your organization. For simplicity, we boil the spectrum of maladaptive traits down into four easy-to-remember "template" personalities. These personality vignettes show the most common behaviors, and make it easy to identify them in your employees.
With that done, the facilitator will suggest ways in which corporate and organizational culture can shift to discourage and minimize these behaviors in individual employees. This is the single biggest way that an organization can begin to recoup the costs and consequences of negative behavior from its personnel, and the sooner it starts, the better.
Finally, we suggest ways that individual employees can deal productive with bullying behaviors. Completely eliminating bullying behaviors isn't realistic, and so the targets of those behaviors need the knowledge, skills, and confidence to minimize their impact individually and organizationally.
The standard workshop is three hours and the fee is $525 plus expenses.