• Empowered Pathways

JOB OPENING: Alternative Dispute Resolution Coordinator and Agency Trainer

Join our team!! Empowered Pathways is seeking candidates for the following position: ALTERNATIVE DISPUTE RESOLUTION COORDINATOR AND AGENCY TRAINER.

This Full-Time (Salaried, 35 hours) position reports to the Executive Director and Youth Services Specialist. Compensation is to be determined, based on experience.

Responsibilities include, but are not limited to the following:

Direct Provision of Services

  • The selected candidate will agree to be trained (by Empowered Pathways) and certified in basic mediation, parenting plan mediation, conflict coaching, restorative practices and other dispute resolution practices as opportunities arise.

  • Mediate cases and provide coverage in City Court and Family Court as needed.

  • Stay abreast of emerging and innovative strategies in the fields of training, conflict resolution, and workforce development.

  • Work with the Restorative Justice Coordinator to recruit agency volunteers and assist with the volunteer training and screening process.

  • Coordinate training, public speaking, and community relations activities. Requires excellent communication skills.

  • Maintenance of all paper and computer-based client records, case notes and other records.

Plan, develop, and deliver training and educational programming for both professional and community audiences

  • Develop educational programs and professional trainings to the general public, corporate community, partner non-profits and CDRC programs that build awareness and are in alignment of the dispute resolution principles.

  • In cooperation with the Executive Director, development and implement fee for service workshops that are in alignment with the mission of Empowered Pathways’ programs and dispute resolution principles.

  • Coordinate and schedule outside trainers for continuing education for staff and volunteers. This includes basic mediation training, child advocate training, parenting plan mediation and all other training as required by the agency.

Fundraising and External Relations

  • Serve as an advocate for Empowered Pathways services by representing the agency to the general public, corporate community, legislative bodies, and funders. Must be able to represent all agency programs.

  • Build awareness and support for the agency’s contribution to the community.

  • Promote agency visibility and strengthen the Empowered Pathways’ image in the community.

  • Assist with planning and implementation of agency fund development activities, events, and public relation initiatives.

  • Assist the Executive Director in searching for funding opportunities and grant preparation.

  • Work with the Executive Director to create the agency bi-monthly e-newsletter.

  • In cooperation with the Executive Director, act as a donor liaison and assist in implementing donor campaigns and solicitations.

Daily Operations

  • Ensure appropriate coverage of Empowered Pathways’ primary offices, and satellite locations, and other areas which the agency is expected to staff. This includes coordination of the schedules and appropriate leave of various staff.

  • Collect, distribute, and maintain the required paperwork for the execution of the agency’s normal business, (e.g. time sheets and incident reports).

  • Accurately track case data, volunteers or other required information for monthly, quarterly and annual reports according to funding agreements or direction of agency supervision.

  • Diligence in responding to all correspondence including email, text, and phone messages.

  • Understand and strictly adhere to confidentiality policies.


  • MUST have exceptional writing and speaking/training ability. 3 to 5 years of public speaking experience is preferred.

  • Highly developed skills and sensitivity in working closely with a variety of constituents; must embrace diversity and be able to work with people from all backgrounds.

  • Bachelor’s degree in a related field (or equivalent experience) or equivalent combination of education and experience.

  • Must have the ability to work cooperatively with a team of highly trained professionals.

  • Proven leadership skills in development of volunteer staff.

  • Highly developed skills and sensitivity in working closely with a variety of constituencies, including Board members, operational volunteers, and members of the corporate and civic communities.

  • Experience with all Microsoft applications.

  • Law enforcement background or experience in a legal profession a plus.


Please send resume, cover letter and writing sample to: info@empoweredpathwayscny.org

Resumes should be received by August 1, 2021

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